Family Name / Surname
Company / Organisation Name
(if vehicle owned and registered by a company)
Please enter your current address.
Address Line 1
Address Line 2
Town / City
City of London
East Riding of Yorkshire
Isle of Wight
Tyne and Wear
Have you received a; Notice to Owner or Enforcement Notice or Penalty Charge Notice?
Is your current address different from the one above stated on your Notice to Owner / Enforcement Notice / Penalty Charge Notice?
(Enter your preferred contact number, UK landline or mobile)
Penalty Charge Number
(This will be 2 letters followed by either 8 numbers or 7 numbers and a letter)
Vehicle Registration Number
Best time to call you back
Please select what time is best to call you?
Morning (Between 8:00am and 12:00pm)
Afternoon (Between 12:00pm and 4:00pm)
Evening (Between 4:00pm and 8:00pm)
Please tell us about the actions that the respondent has taken.
Have you contacted the authority who issued you with the Penalty Charge Notice to appeal it?
If you contacted the authority, was your appeal rejected?
Have you received any correspondence from the Traffic Enforcement Centre?
Have you paid the penalty charge in full?
How did you make the payment?
Who did you make payment to?
What was the date you made the payment? (Format: DD/MM/YYYY)
Have bailiffs contacted you?
Please provide any additional information you feel may help us in assisting you.
Maximum 500 words. Total word count :
0 words. Words remaining : 500
The uploading of supporting documents is mandatory.
Please take scans or photos of all the relevant documents you have received and attach them to this form using the button below. For example; A copy of a Penalty Charge Notice, bailiff letter, Charge Certificate or an Order for Recovery.
Please make sure that all of your scanned documents and photos are located in the same folder ready to be selected for upload. If you need to select multiple items, hold the CTRL key and select all the required items using your mouse. (Please note that you can only upload image files - JPG or PNG only - and that there is a file upload limit of 5 MB)
Attach supporting documents…
Submit your request for a call back
Please check the information you have entered above. When you are ready, click the button below to submit your information and proceed to make your payment.