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Telephone Call Back Consultation Service

Please complete the form below.

Respondent's details

The respondent is the registered keeper of the vehicle. This will be the name on the Penalty Charge Notice (PCN). If the vehicle is owned and registered by a business, please enter the name of the company or organisation below. Please note that fields outlined with a red border are required.



(if vehicle owned and registered by a company)

Please enter your current address.


Please enter your previous address (the address stated on your notice)


(Enter your preferred contact number, UK landline or mobile)
(This will be 2 letters followed by either 8 numbers or 7 numbers and a letter)


Best time to call you back




Respondent's actions

Please tell us about the actions that the respondent has taken.



Maximum 500 words. Total word count : 0 words. Words remaining : 500


Supporting documents

The uploading of supporting documents is mandatory.
Please take scans or photos of all the relevant documents you have received and attach them to this form using the button below. For example; A copy of a Penalty Charge Notice, bailiff letter, Charge Certificate or an Order for Recovery.

Please make sure that all of your scanned documents and photos are located in the same folder ready to be selected for upload. If you need to select multiple items, hold the CTRL key and select all the required items using your mouse. (Please note that you can only upload image files - JPG or PNG only - and that there is a file upload limit of 5 MB)






Agree to our Terms of Service

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In order to use this service, you must first agree to our Terms of Service. We will be unable to provide our service to you if you do not accept the terms in which they are provided. To accept our Terms of Service, please indicate your acceptance by ticking the box below.






Submit your request for a call back

Please check the information you have entered above. When you are ready, click the button below to submit your information and proceed to make your payment.




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