Who are we?

Traffic Enforcement Consultants Ltd are an ethical company, we genuinely pride ourselves on offering our clients an excellent level of customer service.

Our consultants are not legally trained however we have over 11 years of civil traffic enforcement knowledge and experience gained from working at the Traffic Enforcement Centre in Northampton. This department comes under the umbrella of the Ministry of Justice, and is where outstanding Penalty Charge Notices (PCNs) for councils / local authorities / enforcement authorities and charging authorities are registered.

In 2017 alone, over 2 million outstanding PCNs were registered at the Traffic Enforcement Centre. We want to use our exclusive insight and understanding of the processes to help and support our customers and inform them of the available options.

Following registration at the Traffic Enforcement Centre, if you are having an issue with:

	Outstanding parking ticket or driving in the bus lane penalty issued by a local authority
	Dartford Crossing charge (Dart Charge)
	Mersey Gateway Bridge Crossing charge
	Congestion charge
	Moving traffic contravention charges
	Traffic Enforcement Centre registration
	Bailiffs

Our consultants will guide you through the relevant application process. Although we cannot guarantee your application will be successful (no one can), we firmly believe that if you have grounds to challenge the enforcement of the registration at the Traffic Enforcement Centre, we can optimise your chances of a positive outcome.

Traffic Enforcement Consultants will help to make the process transparent by:

	Reviewing documents and letters you have received
	Advising on your next steps
	Providing guidance with form completion
	Talking through processes

How can we help?

We are customer focussed.
We are passionate about customer service. We deal exclusively with Civil Traffic Enforcement, this enables us to focus solely on helping customers who have fallen foul of the system, and who feel that they get pushed from pillar to post trying to make sense of what’s happening and where to go for help. Our consultants help customers get their issues resolved.

What customers want to know?

Q: Can you help me with a Penalty Charge Notice placed on my vehicle or sent through the post by a local authority (council) or charging authority?

A: Yes. See details of our telephone consultation and form completion service on our services page.

Q: Can you help me with Parking Charge Notices issued by private enforcement companies such as Parking Eye or Civil Enforcement, for parking on private land or in a private car park?

A: No. Currently Traffic Enforcement Consultants do not deal with Parking Charge Notices issued on private land or in a private car park by companies such as Parking Eye or Civil Enforcement. We recommend contacting the car park company to check what options are available to you, as if the matter isn’t resolved, potentially it could end up in the small claims court. Read about parking on private land.

Q: Can you help me with a speeding offence, dangerous driving or a “document offence” such as driving without insurance?

A: No. Unfortunately, Traffic Enforcement Consultants wouldn’t be able to help you. As these are classed as criminal offences, you would be advised to consider seeking legal advice.

Q: Can you help with bailiffs?

A: Yes. Traffic Enforcement Consultants can help you to complete an application to file a Witness Statement or Statutory Declaration Out of Time (if you have relevant grounds), which will suspend bailiff action while your application is being considered by the relevant authority. See details of our telephone consultation and form completion service on our services page. You can also read more information about bailiffs.

Q: Can you help me complete the Out of Time Witness Statement? (TE9 & TE7)?

A: Yes. See details of our telephone consultation and form completion service on our services page.

Q: Can you help me complete the Out of Time Statutory Declaration? (PE3 & PE2)?

A: Yes. See details of our telephone consultation and form completion service on our services page.

Q: Can you help me complete an N244 application to apply for a review of the court officer’s order?

A: Yes. See details of our telephone consultation and N244 form completion service on our services page.

Q: Can you help me complete an N244 application to apply for a review of the deputy district judge’s / legal advisor’s order?

A: No. Currently Traffic Enforcement Consultants do not offer this service. If you would like to complete an N244 application to apply for a review of the deputy district judge’s / legal advisor’s order, please contact the Traffic Enforcement Centre in Northampton on 0300 123 1059, email tec@justice.gov.uk or seek legal advice.